YK-Service

Increase Agent Productivity
Save precious time by quickly responding to employee questions with reusable templates.

Automate internal processes
Automate agent assignment for requests and create your own approval workflows using workflow automator to fulfil requests on time.

Get the most out of CMDB
Get complete visibility into how your configuration items (CIs) are connected to the business by visualizing all the dependencies and relationships in an interactive map.

Be on top of your KPIs
Project the key metrics for your team on a large screen to keep them updated

Improve employee experience
Auto suggest solution articles to end users when they’re trying to solve a problem.